Free UK Delivery: 
All our DVD prices include free delivery to any UK mainland address - there are no hidden charges, the price you see is the price you pay.

UK Online, Telephone & Fax Orders: 
Orders are normally dispatched within 24 hours, subject to stock levels, Company closure and bank holidays. Please allow at least seven days after placing your order before contacting us to chase it up as most orders will arrive within that time.

UK Mail Order: 
Please allow about 10 working days for delivery. If there is going to be a delay for any reason we will inform you when you place your order.

Mailing Information: 
Within the UK we use the Royal Mail First Class service so your order is usually delivered by the second day after posting. Additional Royal Mail services are available to you at cost upon request, which are Recorded Delivery (which requires a signature on delivery) and Special Delivery (which guarantees next day delivery). We are also happy to write additional delivery information on your parcel such as "If no answer, leave next door" etc. Please contact us with any special requirements.  

Problems: 
We rarely experience problems with Royal Mail deliveries, but obviously sometimes things do go wrong. If you do not receive your order within seven days please contact us so we can look into it. If you receive your order but it has been damaged en-route please tell us so we can replace the goods and arrange compensation with Royal Mail.